Tech Firefly is a technology company providing solutions to the corporate world. Customers are normally required to provide us with some information in order to help us to improve their website experience. Tech Firefly takes all the necessary endeavours to prevent the misuse of any information. Tech Firefly understands the importance of privacy and therefore protecting our customer’s privacy is our top priority.
1. COLLECTION AND USE OF INFORMATION
While registering or enquiring from Tech Firefly, you will be required to furnish some information like name, e-mail address, contact number, etc. We may also gather information about, your access to our website, no of times you have visited our website and the services accessed by you at our website. This information is used by us to personalize your website experience, to process your events, execute your orders and to make communication regarding your order. The contact number and e-mail address are used by us for contacting you for the fulfillment of your order, sending you information, updates or new service. This information are also used by Tech Firefly staff and members, who are involved in the completion of your events. Apart from personal information, we may also collect browsing data of the user like the IP address, the operating system, type of browser, duration of accessing the website, date and time when the website has been accessed. This information are used by us for diagnostics purpose which will help us to identify fraudulent use and also help us to prevent your device from fraud.
a. We may collect the following information:
i. name and job title
ii. contact information including email address
iii. demographic information such as pin code, preferences, and interests
iv. other information relevant to customer surveys and/or offers
b. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
i. Internal record keeping.
ii. We may use the information to improve our products and services.
c. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
d. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website/app according to your interests.
e. To contact you via email, phone or text message, to deliver certain services or information you have requested. We will send you messages related to job openings, services and any other relevant informational content.
2. SECURING THE INFORMATION
A variety of security measures are administered by Tech Firefly to ensure that the user’s information are protected and are not misused with or exposed to the third party. Tech Firefly do not engage in selling, renting, transferring or trading of personal information to third parties. The personal details collected by us are secured through a secure server which prevents hackers from decrypting the details.
3. DISCLOSURE OF PERSONAL INFORMATION TO OTHERS/EXCEPTIONAL DISCLOSURE
We also collect your data to determine your preferences and choices regarding the products and services of a third party. We disclose your personal information to such a third party if you have consented to it (indicated that you are willing to receive information about the product of the third party). We also disclose your information to other companies who provide services on our behalf like the web servers, customer care and marketing services and these companies would not disclose your information to any third party. If a third party acquires all or any part of our business, whether by way of merger or acquisition or any other means, then the user information would be disclosed to such third party. Apart from this, we may disclose the information if we believe in good faith that such disclosure is necessary for protecting our rights, protecting the security and integrity of the nation, protecting our user interest or right or for complying with the legal process.
4. THIRD PARTY LINKS
5. POSTING OF INFORMATION IN PUBLIC AREAS
The information posted by the users in the public areas such as chatbox, comment box, or in the online forums of Tech Firefly are free to the access of other person and Tech Firefly has no control over it. Tech Firefly shall not be held responsible for the use of such information by any third party.
8. WEB BEACON
9. USER CONSENT