Business Consulting

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Contact us at [email protected] or submit a business inquiry online.

We were amazed by how little effort was required on our part to have consulted with Tech FireFly. We exchanged a few phone calls and e-mails, and they… handled the rest.

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Amanda Seyfried
Founder & CEO, Arcade Systems

We believe that technology should lead to business improvements and enable organizational agility. We leverage our deep expertise in technology with our cross-functional business acumen to provide a comprehensive range of consulting services geared towards improving performance and extending your competitive advantage.

We understand that IT investments are substantial and should ideally have a fairly long life cycle. We also recognize that every organization is different and there can be no one size fits all solution in today’s highly competitive market. This means that your IT investments should be efficient, future-ready, and agile. We use a multi-dimensional approach to audit your current IT organizational structure with the goal of closely aligning it with your business objectives.

Business Consulting Services

Good strategy is the antidote to competition. Strategic thinking is the process of developing a strategy that defines your value proposition and your unique value chain. This process includes market and competitive research as well as an assessment of the company’s capabilities and the industry forces impacting it.

As projects become increasingly complex to design, deploy, secure and manage, they require a far higher level of expertise to ensure successful implementation. With our deep technology expertise and cross-industry business understanding, we ensure a trouble-free implementation and minimal disruption to your business.

We successfully leverages our global delivery footprint and multi-site presence to deliver optimal value for the client. As evident in the schematic, the client no longer needs to be involved in day to day operational management.

In an increasingly competitive marketplace, operational efficiencies, cost-benefit optimization, and change management are major concerns for most organizations. Our BPR practice focuses on these areas to achieve dramatic improvement through our best-in-class process analysis and redesign techniques. We understand that every organization is unique and there are no standard quick-fixes. This is why our BPR practice offers varying levels of engagement depending on the strategic business objectives of the organization and level of process maturity.

Our BPR Practice provides a full suite of services ranging from process documentation, process audit, to process design and implementation. Our solutions are designed to deliver much improved efficiencies and add value to an organization’s strategic push.

The benefits of a happy customer base aside, the data that a CRM system generates is also highly critical when it comes to sales forecasting, pipeline management, marketing campaign effectiveness, and ROMI projections. A well-optimized CRM system delivers the metrics that help you run the business more effectively.

Unlike a traditional organization where information resides in departmental silos, CRM is an enterprise application which facilitates information sharing and ensures that all departments have access to critical information and business insight. This makes your organization more agile and responsive to market demands.

The fact that ERP systems deliver significant business value by streamlining and integrating business processes for an organization is well established. However, in order to optimize the value generated by an ERP system, an organization has to successfully overcome challenges of support, upgrades, risk mitigation, change management, integration, and cost-schedule overruns. This is where the ERP Practice steps in. We partner organizations and help drive up the returns on ERP investment by way of process improvement, enhanced productivity, and increased contribution to bottom line.

The ERP Practice is geared to provide best-in-class implementations based on our deep technology expertise, a well grounded understanding of business processes, and industry-wide best practices. We provide ERP solutions that are completely aligned to your strategic business objectives and help you create a significant competitive advantage for yourself

We believe that technology should lead to business improvements and enable organizational agility.